🚚 Shipping and Delivery Policy

 

 

🇺🇸 Orders Within the United States

• Warehouse Location: Los Angeles, USA.
• Delivery Time: 2-5 business days.
• Exceptions: Delivery times may extend during holidays, severe weather conditions, strikes, and other force majeure events.

🌍 International Orders

• Warehouse Location: China.
• Delivery Time: Approximately 5-20 days.
• Note: Delivery times for international orders may vary based on destination and other factors.

General Shipping Information

• Processing Time: 1-3 days required to process your order from the date it is placed.
• Shipping Efforts: We strive to deliver your package as soon as possible. Delays may occur due to invalid addresses and customs clearance issues.
• Shipping Issues: For any concerns, contact Customer Support within 30 days after your order placement.

Shipping Options

• United States
  STANDARD SHIPPING: 2-5 days | Cost varies (Free over US$48)
  FAST SHIPPING: Available upon request | Additional charges apply

• International
  STANDARD SHIPPING: Approximately 20 days | Cost varies

Additional Information

• Customs & Taxes: Duties and taxes may apply for international shipments.
• Sign for Delivery: Strongly recommended to ensure secure delivery.
• Multiple Items: Orders may ship separately and arrive on different days. Tracking numbers provided via email.

Restrictions

• Cannot deliver to PO. Boxes or Military addresses (APO, FPO).
• Please provide a physical address for your order.

Please Note:

• Total Delivery Time = Processing Time + Shipping Time.
• Annual disruptions due to holidays, customs, and other factors should be expected.